Domain Transfer Policy

Most of the time, BIRKEY.COM manages our customer domains through our company Dotster account. Occassionaly our customers either want to control their own domains, or want to use a different Registrar.

Because of the importance of domain ownership, in these cases, the customer must follow these protective procedures:

1. Customer must create their own separate Dotster account. This is free and can easily be done online at http://www.dotster.com Click on the link "Create an acount"
2. Notify BIRKEY.COM in writing on their company letterhead that they wish to transfer their domain, stating the reasons, and providing the correct name of their new Dotster account. This record document can be faxed or mailed to BIRKEY.COM (fax: 630-279-4050)
3. If BIRKEY.COM finds the request to be in order, authoritative, and if all outstanding fees, invoices, and work has been paid in full, and any other related disputes resolved, BIRKEY.COM will transfer the domain from our company Dotster account into the new customer Dotster account.
4. At that point, the customer will be responsible for all domain renewal or transfer fees, maintaining correct DNS records, updating contact information, and any other tasks related to managing the domain. BIRKEY.COM will assume no more responsibility at the point of the transfer into the customer Dotster account.
5. Once transferred, the customer can choose to transfer the domain to a different Registrar if they so choose. Thay will have complete control of the domain to do so.

Contact Us if you have any questions.